FAQs

Frequently Asked Questions (FAQs)

General Questions:

Q: What does TMB stand for?
A: TMB stands for "Top Middle Bottom," representing our commitment to achieving a balanced flavor profile in all our products.

Q: When was TMB Notes established?
A: TMB Notes was established in 2015.

Q: Where is TMB Notes located?
A: TMB Notes is located in Birmingham, England.

Q: What makes TMB Notes unique?
A: TMB Notes is unique for its dedication to achieving a balanced flavor experience, considering the Top, Middle, and Bottom notes in every flavor profile. We are located in Birmingham, England, and have been serving customers since 2015.

Product-related Questions:

Q: How does TMB Notes create its flavor profiles?
A: At TMB Notes, we create our flavor profiles by carefully considering the Top, Middle, and Bottom notes. This approach ensures a well-balanced and harmonious flavor experience in each product.

Q: What types of products does TMB Notes offer?
A: TMB Notes offers a diverse range of vaping products, including e-liquids, flavor concentrates, DIY supplies, disposables, and more. Our focus on balanced flavor profiles sets our products apart.

Q: Are your products suitable for beginners?
A: Yes, our products cater to vapers of all experience levels. Whether you're a beginner or an experienced vaper, our range includes products suitable for every preference.

Ordering and Customer Service:

Q: How can I place an order with TMB Notes?
A: You can easily place an order through our website. Simply browse our products, add items to your cart, and follow the checkout process.

Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards and other secure online payment options.

Q: How can I contact TMB Notes customer service?
A: Our UK-based Customer Service Team is available seven days a week. You can reach us via phone, email, or live chat for fast and helpful assistance.

Miscellaneous:

Q: Can I find vaping guides on your website?
A: Absolutely! We provide guides on various topics, from choosing your first kit to understanding flavor profiles. Visit our Useful Info pages for more information.

Q: Does TMB Notes support the vaping community?
A: Yes, TMB Notes actively supports the vaping community through our commitment to balanced flavor profiles, product diversity, and exceptional customer care.