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Most orders are sent out 1st class Royal mail, orders placed before 1pm are normally shipped out same day.
Please note Royalmail24 is not a 24hr guaranteed service it is the same as the 1st class post 24-48 hours
Royalmail48 is the same as 2nd class which is 2 -3 days
Large orders are sent out by UK mail next day delivery these tend to be PG/VG Base and Nicotine, orders placed before 1pm are normally shipped out same day. These are delivered Mon-Fri and don't include Saturday delivery. If you need this option it can be selected on the checkout page selecting Saturday delivery. Please note that we cannot guarantee Saturday deliveries as this depends solely on the courier.
If you are ordering for NI all orders will be sent out via RoyalMail, delivery understandably will take longer and will not be next day. Bulky orders to NI or Highlands will be sent second class and will take a little longer.
As Nicotine is a perishable item we do not accept returns when you have mistakenly ordered the wrong product, We will offer to make it into the correct variation by sending you the other items required to make the desired mix/strength this will be charged at cost price (based on the website prices at the time of ordering).
Please note, With regards to 1st Class Royal mail, Royal Mail state: "Although we aim to deliver 93% of 1st Class mail thenext working day after posting, we are unable to provide a guaranteed service".
Alternatively, for any questions or queries, please don't hesitate to contact us!
Phone: 0121 293 1451